At Magical Gems by Gely, we strive to provide you with a seamless shopping experience from start to finish, including hassle-free shipping. Please review the following information regarding our shipping policies:
Processing Time
- All orders require a processing time of 5 to 7 business days before shipment. Each item is handmade with care to ensure quality and attention to detail.
Shipping Options
- We offer several shipping options to accommodate your needs, including standard and expedited shipping. Please select the option that best suits your timeline and preferences during checkout.
Shipping Times
- Shipping times vary depending on your location and the shipping option selected. Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your package.
International Shipping
- At the moment, we do not offer international shipping. However, we are constantly evaluating our shipping options and may introduce international shipping in the future. Please stay tuned for any updates or changes to our shipping policies.
Shipping Rates
- Shipping rates are calculated based on the weight of your order and the shipping destination. The total shipping cost will be displayed during checkout before payment is processed.
Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email to track the progress of your delivery. Please allow up to 24 hours for tracking information to be updated in the carrier's system.
Shipping Address:
- Please ensure that your shipping address is accurate and complete to avoid any delays or misdeliveries. We are not responsible for packages that are lost or returned due to incorrect address information provided by the customer.
If you have any further questions or concerns regarding shipping, please feel free to contact our customer support team at support@magicalgemsbygely.com
Thank you for choosing Magical Gems by Gely for your crystal needs!